When an employee shares too much

An employee leaked customer data. Here's the 48-hour fix.

A misaddressed email, a too-broad share link, a forwarded spreadsheet — it happens to almost every small business. What matters now is how fast you contain it, prove what happened, and stop the next one. We help you do all three.

Tell us what happened

Drop us a line — we usually reply within one business day. Your message goes straight to our team, not a bot.

What you're dealing with — in plain English

It's a process gap, not a betrayal.

Most data leaks from employees aren't malicious. They're a misclicked attachment, a permission left too open, or a phishing email that succeeded. Treating it as a process gap, not a betrayal, is the right starting point.

Depending on your location and the scope of the breach, some privacy regulators expect notice within a reasonable timeframe once the breach is confirmed — typically a small number of business days. In the U.S., state laws set the clock. The response window matters.

The customer who complained is doing you a favor — complaints reach you before lawsuits and regulators do. The right move now is fast, documented, calm action.

How we help

A 3-step playbook to fix this — and stop the next one.

Step 1 · Today

Contain

Lock down the channel the leak went through: revoke share permissions, kill email-forward rules, expire share links. We help you find every copy of the data and shut access in hours, not days.

Step 2 · Week 1

Assess

Exposure scan on your domain plus a phishing test on your team. Most leaks repeat because the underlying gap is still open. We map every related risk so the same incident doesn't happen twice.

Step 3 · Ongoing

Train

Monthly phishing simulations and short training segments. Your team learns by clicking the wrong thing in a safe environment — not on a real customer record.

Why us

Battle-tested in finance. Built for everyone else.

Our team has spent 10+ years securing financial operations connected to the largest institutions in the world — PCI-DSS programs, ISO 27001, real breach response. We bring that toolkit to your business, in plain English.

Pricing

From $99/mo. We'll help you find the right fit.

Plans start at $99/mo for Starter and scale up as your needs grow. We'll talk through your situation first and recommend what makes sense — no upsell.

Common questions

Common questions from owners in your spot.

Is this actually a breach I need to report?

It depends on the data type, the regulator, and your customer commitments. We help you make this call quickly with a clear, defensible record.

We're a 12-person team without an IT lead. Can you still help?

Yes — that's the case we built for. We don't expect you to have a security team, a SIEM, or a compliance officer. We bring the playbook, walk you through the contain-and-fix steps in plain English, and document everything so you can show a regulator or insurer what you did.

What's included in the first week?

A scoped incident review, help identifying every place the leaked data ended up, a customer/regulator notification if needed, an exposure scan on your domain to find related gaps, and a written remediation plan. We stay engaged through resolution.

Is this different from cyber insurance?

Yes — insurance pays after the fact. We help you respond now, document the response, and prevent the next one. If you have cyber insurance, our work usually strengthens your claim. If you don't, our records become your defensible audit trail.

Will hiring you now make us look worse to the regulator?

The opposite. Regulators, customers, and partners consistently treat fast, documented response and a credible remediation plan as mitigating factors. The fact that you're acting now, not when subpoenaed, is the right signal.